SHIPPING & RETURNS
Shipping Information
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Free Shipping: Enjoy free standard shipping on all orders over $75 within Canada. Because we believe glowing skin shouldn’t have to wait, we'll make sure your products get to you as soon as possible!
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Standard Shipping: For orders under $75, a flat shipping fee will be calculated at checkout. We’ll still make sure it’s a smooth ride to your doorstep.
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Processing Time: Orders are typically processed within 1-2 business days. We know you’re excited, and we promise to get your products on their way to you, stat!
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Delivery Time: Standard shipping generally takes 3-7 business days, depending on your location within Canada. (Hint: The sooner you order, the sooner you glow!)
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Shipping Area: Please note, we currently only ship within Canada. We're working on expanding our glow to the rest of the world, so stay tuned!
Return Policy
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Hassle-Free Returns: Not absolutely in love with your purchase? No worries! You can return your items within 30 days of receipt. We believe in happy skin and happy customers.
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Return Conditions: To qualify for a return, products must be in their original, unused condition and packaging. After all, we wouldn’t want to resell your half-used serum to someone else – no matter how lovely you are!
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Return Process: Simply reach out to our customer service team, and we’ll guide you through the process. Easy peasy, lemon squeezy.
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Refunds: Once we receive and inspect your return, we’ll process your refund. Please note that shipping fees are non-refundable.
Additional Information
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Order Tracking: Once your order ships, you'll receive a tracking number so you can follow your package’s journey. It's like a skincare adventure!
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Lost or Damaged Packages: If your package goes missing or arrives damaged, contact us right away. We’ll work with you to make it right because no one should be left hanging when it comes to great skin.
Need help or have more questions? Our customer service team is here to assist you with anything you need. Happy shopping and glowing!